Terms of service

Terms and Conditions

By accessing this website, you agree to be bound by the stipulations set forth in the Terms and Conditions of Use, and all applicable laws and regulations. In addition, you are responsible for complying with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.

 

  1. Use License

Permission is granted to temporarily download one copy of the materials (either information or software) on the Spartna website for personal, non-commercial transitory viewing only. This grant of permission is not a transfer of title and under this license you may not:

  1. Modify or copy the materials;
  2. Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. Attempt to decompile or reverse engineer any software contained on Spartna website;
  4. Remove any copyright or other proprietary notations from the materials; or
  5. Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Spartna at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  1. Disclaimer

The materials on Spartna website are provided "as is" and “as available”. Spartna makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Spartna does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

  1. Limitations

In no event shall Spartna or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Spartna website, even if Spartna or a Spartna authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  1. Revisions and Errata

The materials appearing on Spartna website could include technical, typographical, or photographic errors. Spartna does not warrant that any of the materials on its website are accurate, complete, or current. Spartna may make changes to the materials contained on its website at any time without notice. Spartna does not make any commitment to update the materials.

  1. Links

Spartna has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Spartna of the site. Use of any such linked website is at the user's own risk.

  1. Site Terms of Use Modifications

Spartna may revise these Terms and Conditions of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then existing version of the Terms and Conditions of Use.

  1. Governing Law

Any claim relating to Spartna website shall be governed by the laws of the Emirates of Dubai without regard to its conflict of law provisions.

  1. Returns

Spartna wants to always ensure your complete satisfaction with the items. Credit card returns will be credited back to your card. Cash on Delivery order returns will be credited back to your Spartna Wallet.

In the event that an item you have ordered is unavailable, we will inform you by email as soon as possible and, where payment has already been made, refunds will be credited back to the original payment card used for the transaction.

  1. Payment

Spartna offers customers various payment methods including credit card, debit card, Cash On Delivery, and gift cards

Please note that we have a Cash On Delivery collection limit,

UAE – AED 2,500

KSA – SAR 2,500

 

  1. Contact Us

Our Customer Care team is available to answer questions about ordering, shipping, delivery, returns, as well as receiving general feedback about our website Spartna.com. Please head to Contact us page or call us at +971 547796588 between the office hours of 9:00am and 6:00pm (GMT+4), Saturday to Thursday. During Ramadan, our working hours are 9:00am - 3:00pm from Saturday - Thursday. 

 

 

PRODUCT RATINGS AND REVIEWS


We’d love to know what you think of the item(s) that you’ve bought. With the help of our Review Section, voice out your opinions on your recent purchases.

Writing A Review

At Spartna, we value our customers and encourage you to share your feedback. We ask you to help us continue be the best, by reviewing and sharing your experiences with our products. In order to feature your reviews on our website, we ask you to abide by the below guidelines:

  • Ensure you have a registered account with us to begin reviewing a product. You are required to log-in when sharing your review.
  • You will need to have purchased a product, in order to share your experience.
  • Keep your review relevant to the product and your experience with it. Offer details about why you liked or disliked the product by sharing detailed information.
  • Please refrain from including obscenities, discriminatory language, opinions about politics, ethics, religion or wider social issues.
  • Avoid references to other products, offers, websites, advertisements or spam content.
  • Any content or material other than your own or for which you do not have rights to, will be removed.
  • Misplaced or critical comments towards other reviews or reviewers will not be accepted.
  • Please do not include any personal contact information or links.
  • Our moderators reserve the right to assess your review against the above-mentioned guidelines. If approved, the review will feature on our website.
  • In case of a review guideline violation, we reserve the right to withdraw your review.
  • For feedback related to product selection, ordering, pricing, delivery or any other issues, kindly contact us directly.